Ways  that ‘Genie’            Will Help You

The following are the features that Genie can perform to take care of your incoming calls, faxes, and pages.

·  Genie can play up to 10 pre-recorded messages, that you record in your own voice, to callers who try to reach you.

·  Genie receives unlimited calls, faxes, and pages, and can send all communications to your voicemail & email!

 ·  Genie can record your out-going message through special arrangement.

 ·  Genie will accept faxes that can be sent directly to your email*, and/or redirect faxes to any fax machine(s).  (See Faxing)

 ·  Genie will accept pages and notify you, or send them to your email*.  (See Paging)

 ·  Genie will find you:  calling your office phone, home phone, and cellular phone.

 ·  Genie gives you 3 options when she finds you:

1)     She can accept the call and connect you with your caller.  You can record the call by pressing *(star)7.

2)     She can take a message for you (and send the message to your email).

3)     She can send a recorded message back to your caller, while they wait to speak with you – while they listen to music-on-hold.

*     *Genie will automatically take all messages, which can retrieved through the telephony portion of her services, by calling your Universal Phone Number and then entering your passcode.  Genie will also automatically send all communications directly to your www.universaloffice.tv website; these messages are stored for 10 days.  In addition, Genie can also be programmed to send all of your communications directly to your email.  It is required that The Universal Office has your email address, which you can send along with your Universal Phone Number, address, and name to service@easytel.net.  You can also input your information yourself by visiting www.easytel.net and entering the ‘My Universal Office’ section.